SHIPPING
FREE SHIPPING to France and Europe with Colissimo postal service.
Packages are shipped every week on Saturdays. The standart shipping mode is Colissimo postal services, delivered with a signature (except for United Arab Emirates where the only option is Chronopost Express). Another option is Chronopost, urgent delivery. Regarless of the shipping method you choose we will provide you with a link that will allow you to track the delivery of your package on line.
Customer have 2 options of shipping.
KARUNA CACHEMIRE can not be held responsable for delays in shipment of packages.
You will be responsible for all import duties, customs and taxes levied by the country your order is being shipped to.
RETURNS
You have 14 calendar days from the day of receipt of the order to return the ordered products. Customers need to submit a request by e-mail for a return authorization. Once you receive the return authorization send the goods to the following address :
KARUNA CACHEMIRE
Isabelle Lippitsch
2416 route de St Laurent
06610 LA GAUDE
FRANCE
All return goods must have original tags, packaging and not show any signs of wear of use.
The amount of the products only will be refunded on the card used on your original payment. Shipping cost will not be refunded.
The return costs are at your expense.